FAQ
Answers to the questions we hear most about our meaningful necklaces, gifting and giving back.
What is Authentically Beautiful?
Authentically Beautiful is a meaningful jewelry brand founded by Houston author and salon owner Janelle Alexis. Each necklace is designed around a symbol, like protection, calm, strength, growth or faith, as a daily reminder of inner strength.
Who founded Authentically Beautiful?
Janelle Alexis Flatt, the Houston author of MENO POSSE, Was It Worth It? and Rose Colored Glasses, keynote speaker and owner of Janelle Alexis Salon. Learn more at JanelleAlexisOfficial.com.
Does Authentically Beautiful give back?
Yes. A portion of every purchase supports women's mental health initiatives.
Which necklace means protection?
The Divine Gaze, Eye of Stillness, Hamsa of Calm and Guardian of Peace necklaces are designed around protection symbols like the evil eye and hamsa hand. See the Protection collection.
Which necklace is best for anxiety or stress?
Many customers choose the Mandala of Serenity, Light of Serenity or Trio of Grace necklaces as calming reminders to breathe and slow down. They are meaningful symbols, not a treatment; please reach out to a professional if you are struggling.
Which necklace is best for a fresh start or new chapter?
The Lotus of Renewal, Tree of Life and Spiral of Balance necklaces symbolize growth and new beginnings, making them popular gifts after a move, graduation, divorce or recovery milestone.
Do the necklaces come in gold or silver?
Most designs come in a gold-tone finish, and several, including Mandala of Serenity, Eye of Stillness, Bumblebee of Bravery and Spiral of Balance, are available in silver-tone too. Choose your finish on each product page.
Are these necklaces good gifts?
Yes. They are made to be given: birthdays, Mother's Day, graduations, bridesmaids, encouragement after a hard season or a gift to yourself.
How do I care for my necklace?
Remove it before swimming, showering or exercising, keep it away from perfume and lotion, wipe it with a soft dry cloth and store it in a dry pouch.
How much is shipping?
Orders ship from Houston, Texas via USPS Standard Ground for a flat $8.99, and shipping is free on orders of $200 or more. Orders are processed in 1 to 3 business days and typically arrive 3 to 5 business days after shipping. See our Shipping policy.
What is your return policy?
You can return unworn, undamaged items in their original packaging within 30 days of delivery. Email us with your order number to start a return. If your order arrives damaged or incorrect, contact us within 7 days and we will replace or refund it at no cost. See our Return and refund policy.
How do I get 10% off my first order?
Sign up for our email list from the pop-up on our homepage or cart and we will send you a 10% off code for your first order.
How can I contact Authentically Beautiful?
Use our contact page and we will get back to you as soon as we can.